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Blackbook.ai

OUR APPROACH

Our Delivery Management experts collaborate closely with your team, drawing upon their extensive project experience to ensure successful milestones, troubleshoot any obstacles, and deliver a seamless experience.

How we work

Throughout the lifecycle of a project, our Delivery Management team will work with your team to ensure your project is a success. Utilising knowledge and experience gained from a vast range of projects, they make sure that your team and ours are prepared to hit each milestone and assist on how best to overcome blockers that may occur. Our goal is to provide you with a seamless delivery experience.

1

We understand your needs

We gain knowledge of your current processes and focus on your priorities. By understanding your needs and requirements, we build a sustainable solution tailored to your organisation.

2

We work collaboratively

We focus on a ‘one-team’ culture in which our team works with yours in cooperation and commitment. Working as one team will always outperform individuals working in loose association.

1

We understand your needs

We gain knowledge of your current processes and focus on your priorities. By understanding your needs and requirements, we build a sustainable solution tailored to your organisation.

2

We work collaboratively

We focus on a ‘one-team’ culture in which our team works with yours in cooperation and commitment. Working as one team will always outperform individuals working in loose association.

3

We are transparent

Poor communication is often the main cause of project failure, that’s why we keep our communication consistent and clear. We manage stakeholder expectations throughout the project with honesty and transparency.

4

We deliver on time

We understand that delivering a project on time is an important success factor which is why we focus on priorities and aim to hit pre-agreed deadlines. We will be honest and tell you when items are out of scope.

3

We are transparent

Poor communication is often the main cause of project failure, that’s why we keep our communication consistent and clear. We manage stakeholder expectations throughout the project with honesty and transparency.

4

We deliver on time

We understand that delivering a project on time is an important success factor which is why we focus on priorities and aim to hit pre-agreed deadlines. We will be honest and tell you when items are out of scope.

5

We mean quality

The level of quality to be delivered is agreed at the start of the project. We test early and often, at the appropriate level, to ensure quality is met. We pride ourselves in the high quality of work we deliver.

6

We are there for support

We run weekly catch-ups and provide guidance on when resources from your side will be involved and what is required from them. Our Delivery team is across all steps of your project to help you achieve success.

5

We mean quality

The level of quality to be delivered is agreed at the start of the project. We test early and often, at the appropriate level, to ensure quality is met. We pride ourselves in the high quality of work we deliver.

6

We are there for support

We run weekly catch-ups and provide guidance on when resources from your side will be involved and what is required from them. Our Delivery team is across all steps of your project to help you achieve success.

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